

If you could preview the camera via Reolink App successfully, please check whether you will get the freezing problem when viewing the streaming under both the Fluent and Clear modes.ġ) If it only freezes in the Clear mode: Please use a network cable to connect your pc to the router directly to see if it can fix the problem.Ģ) If it freezes in both Clear and Fluent modes, please upgrade your Client to the latest version and change a pc.Please test whether you will meet the same problem when previewing the camera via Reolink App.Please also upgrade your app to the latest version. If you use the Samsung phone and your camera is the 4K type, the issue is caused by the compatibility issues between the camera and your phone system.Ģ) If it freezes in both Clear and Fluent modes, please reboot your phone and check whether your phone signal is well. Cons: Client PC software leaves a lot to be desired and it freezes up, NVR came with outdated firmware, Even though the system comes with Cat 5 cables, they are. If you use the Android phone, please check whether the Hardware Decoding option has been enabled or not.

#REOLINK CLIENT FREEZES HOW TO#
Check whether the camera could get a well signal at the mounting place: How to Check WiFi Signal Reception of Wireless Cameras via Reolink App.Create a unique media port number for each camera. Please test whether you will meet the same problem when previewing the camera via Reolink Client. Cancel UID option than set and enable DDNS in your router or on each camera.If the live steaming freezes when you preview the camera via Reolink App or Client, here are the tips for your try. Applies to: Reolink WiFi Cameras and Battery-powered Cameras
